Refund and Cancellation Policy

Cancellation / Refund Policy

We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns within 7 days as follows:

You may cancel your order at any time prior to shipment of the order, within 24 hours of the time your order was placed. To cancel orders please call +91-9994913892 (10 am to 6:30pm).

Replacement of Damaged / Defective products:

In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused, and in the same condition as you received it, in its original packaging along with original invoice, tags, for a an exchange, within 7 days from the date on which these goods are delivered to you.

Please check the package for any damage or tampering before accepting the delivery from Courier Company. If you notice any damage to the package which you feel might have damaged the product please do not accept the product and return to Courier Company. Please contact customer service at  support@helmetdon.in  if you open the packaging and discover that the item is damaged, to arrange return of the product  and to resolve your claim.

Products damaged while being used or used products do not qualify for a refund or replacement.

In case we are unable to replace the damaged / defective product, we will refund your money through credit card or net banking channels through which you had made the payment.